Sojo Tailoring
Sojo Tailoring

Sojo Tailoring

Regular price£0.00

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Sojo helps you get the right fit on your new clothes, meaning it gets tailored to you rather than returned. Be it trouser hems that are too long, or a dress with a waist too big; Sojo will help you get the item you fell in love with at purchase.

Need to alter your new item? Simply check your purchase email to find the link to our portal for the brand you purchased from, then simply book in a pickup of the item(s) at your home or office. We currently offer pickup and returns within London.

We want to help everyone fit into their clothes, and our planet.

Shipping
We aim to dispatch all orders received by 2.00pm GMT on the same day (this excludes weekends and bank holidays and is stock-dependent).

Want to track your order? Head to My Account, then select Order History.


UK Delivery

UK customers do not have to pay any additional customs costs for orders delivered to the UK.

  • Free delivery on all orders in UK
  • Free next day delivery on all orders placed by 2.00 pm GMT

EU Delivery(Pre-paid Customs & Duty)
We have got the import duties covered for you. You do not have to pay anything additional upon receipt of your delivery. The price you see at checkout on our website is the final price you will pay.

  • Free delivery on all orders over €200
  • Standard delivery €30- €40 on all orders under €200
  • Delivered within 5-7 working days

The exact shipping cost will be reflected on the checkout page before placing your order.

USA Delivery
We have got the import duties covered for you. You do not have to pay anything additional upon receipt of your delivery. The price you see at checkout on our website is the final price you will pay.

  • Free delivery on all orders over $100
  • Standard delivery $25 on all orders under $100
  • Delivered within 3-5 working days

The exact shipping cost will be reflected on the checkout page before placing your order.

Rest of World Delivery
  • Free delivery on all orders over £175
  • Standard delivery £20 on all orders under £175
  • Delivered within 5-10 working days

The exact shipping cost will be reflected on the checkout page before placing your order.

Every effort is made to ensure your products are dispatched in the time frame specified above. However, in circumstances beyond our control, your order may be delayed. If this happens you will be notified as soon as possible and you will have the option to cancel your order with a full refund.


Returns

Returning unwanted items
We really hope you love your Ninety Percent purchase but if your item isn’t quite right, we’re happy to give you a full refund providing:

  • You return your items within 14 days of receiving them.
  • The items are unworn, with all labels intact and well packaged.
  • Your order number and the words ‘Returned Goods’ are clearly written on the outside of the packaging.

Once we receive your item(s), we’ll process your refund within seven days and credit your original payment method/

*If your item is returned to us in an unsuitable condition or outside of the 14-days return policy, we reserve the right not to refund you. If you want these returned to you, we may request that you cover the delivery cost.


Returning your item(s) (UK)
Please use the pre-paid returns label in your parcel.

Returns Address: Ninety Percent Returns Department, Hearder Court, Beechwood Way, Plymouth, PL7 5HH, United Kindom


Returning your item(s) (Rest of world)
We do not offer free returns for orders placed outside of the UK. Please send your items to the address below using a tracked service, ensuring you receive a certificate of postage. We are not responsible for items lost or damaged in transit.

Returns Address: Ninety Percent Returns Department, Hearder Court, Beechwood Way, Plymouth, PL7 5HH, United Kindom


Exchanging your item(s)
Please fill out the exchange slip within your package and return to us with the item. Alternatively, you can contact us via email, online chat with your order reference to hand and we will happily help you with your exchange (subject to stock availability).


Faulty Items
In the unfortunate event you find a fault with one of your items please email hello@ninetypercent.com and we will get back to you as soon as possible.

Free Delivery & Returns Free Delivery & Returns
90% of Profits Support Our 5 Charities 90% of Profits Support Our 5 Charities
Responsibly Sourced Responsibly Sourced

We share, you choose

Bangladesh made

90% of our distributable profits are shared between causes we support and the people who make our collection happen. We want you to get involved by choosing the cause you wish to support. Simply enter the unique code found in your garment's care label to cast your vote and leave the rest to us. Learn More

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