Voting for a cause

Where can I find my voting code?

Your voting code is with your care label stitched in your garment.

For more information on the voting process, please click on Vote in the main menu.

How many times can I vote?

Each individual item you purchase comes with one vote.

Do I need to register to vote?

Yes, you must be registered to vote. It’s quick and easy - simply click on the my profile icon on the main menu and create an account.

My codes are not working?

If your code doesn’t work, please email with a photo of the care label to let them know. We will then issue a new code via email asap.

I can't see my purchase in my wardrobe and I wish to vote?

If you have your purchase at home but can't see it in your Wardrobe on site, you can add it by visiting the Vote page.  You then choose a cause to support by entering the voting code found on your care label. Once you have voted the garment should appear along with the record of your chosen cause.

Do I need to be over 18 to vote?

To vote you must be 16 or over as stated in our terms and conditions.

To use our website you must be 14 or over.

These are legal requirements to protect consumers, including children, from unfair trading practices. We want to ensure that everyone is treated fairly and that we are not in breach of any rules regarding marketing to children.

Do I need to complete the full voting process for each individual purchase?

Yes, every item you buy is equal to one vote. Each product comes with a unique code meaning a multiple item order requires you to complete the voting process multiple times.

I don't want to vote for any of these charities.

We're sorry but at this time it is not possible to nominate your own cause. However, in future if we are successful, we would like to add extra causes to our list of affiliated organisations in the hope of being able to work with more foundations that our consumers feel an affiliation to. Watch this space.

How many different causes are there to choose from?

There are 4 causes at the moment. If we make enough profit this may change in the next financial year and at this point we do hope to add to the roster year on year. We’re keeping our fingers crossed.

Can I still vote if I return a garment?

No, your vote is reversed if you decide to return a garment.